Open today 11:00 am – 9:00 pm  ·  159 Delaware Avenue, Delmar NY 12054
Call or text (518) 366-9570
(518) 366-9570
Mail-in repair

Too far to walk in?
Mail it to the booth.

Same bench, same parts, same prices — you just ship the device instead of carrying it. Tell us what broke, we confirm we can fix it, and you get shipping instructions by email.

You ship in, we ship backShipping to us is paid by you. Return shipping is on us, tracked, once the repair is done.
Pay after we see itNothing is charged up front. We only take payment after your device is on our bench and you have approved the exact price.
TurnaroundMost devices go back out within 1–2 business days of arriving.
Start a mail-in request Check the price list
How it works

Five steps, and you only pay at step four.

Send the details

Fill in the form below with your model and what is wrong. It costs nothing and puts you under no obligation.

We approve and reply

If it is a repair we can do by mail, we email you the shipping address, packing instructions and an estimated price.

You ship it to us

Pack it well and send it with any carrier you like. Shipping to us is on you — most phones go for under $10 with tracking.

We confirm the exact price

The moment it lands on the bench we inspect it and message you the final price. Nothing is charged until you say yes.

Repaired and shipped back

We fit the part, test everything with you in mind, and ship it back tracked — return shipping is on us.

Be honest with us and we will be honest with you

By mail, we only do parts.

Parts we replace by mail

  • Screen / glass replacement
  • Battery replacement
  • Charging port replacement
  • Rear camera or camera lens
  • Front camera
  • Rear glass replacement
  • Speaker or microphone
  • Home / power / volume button

We never ask for your passcode. Parts replacements do not need it, and your photos and messages stay where they are.

What we cannot take by mail

  • Board-level and micro-soldering work on phones and tablets — no chip replacement, no water-damage revival.
  • Software problems — boot loops, iOS or Android errors, activation locks, forgotten passcodes.
  • Data recovery of any kind.
  • Phones and tablets that do not power on at all, since those are almost always board or software faults.
  • Game consoles. We do replace HDMI ports on PlayStation and Xbox, but that is soldering work we only take in person — please do not ship a console.

If we open a phone or tablet and find the real fault is on the board or in software, we do not guess and we do not charge you — we pack it back up and ship it home.

Mail-in request

Tell us what to expect in the box.

We do not publish the shipping address. You get it by email as soon as we approve your request, so nothing arrives here unannounced.

Who you are
In case we cannot reach you by email.
Where it comes back to
The device
What needs replacing

Send this and we will reply by email with a yes or no, an estimated price and the shipping address. No payment details are collected here.

Local to Delmar? Just walk in.

If you can get to 159 Delaware Avenue, most screens are done in about 30 minutes while you wait — no shipping, no waiting on a carrier.

Call (518) 366-9570 See the shop
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